Shipping policy

Bromista Clothing

At Bromista Clothing, we are committed to delivering your favorite streetwear styles quickly, safely, and efficiently. This Shipping Policy outlines everything you need to know about how we process, ship, and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after confirmation. Once your order is placed, you will receive a confirmation email or message with your order details. Orders placed on public holidays or weekends will be fulfilled the next business day. Please note that during high-demand periods such as sales, promotions, or new product launches, processing times may be slightly extended.

Shipping Time & Delivery

Orders are mailed after processing and, depending on your location, are usually delivered in 5-7 business days. In metro cities, delivery may be faster, while in remote or rural areas it may take a bit longer. To guarantee that your item reaches you in the best possible condition, we collaborate with reputable courier providers.

Shipping Charges

We aim to provide a seamless shopping experience, which is why shipping charges may vary based on your location and order value. In some cases, we offer free shipping on prepaid orders or above a certain cart value, which will be clearly mentioned at checkout. Any applicable shipping fees will be calculated and displayed before you complete your purchase.

Cash on Delivery (COD)

Bromista Clothing may offer Cash on Delivery (COD) as a payment option for select locations. Please note that a small additional fee may apply to COD orders. We recommend choosing prepaid options for a faster and smoother delivery experience.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS, allowing you to monitor your shipment in real time. If you face any issues with tracking or delivery updates, feel free to reach out to our support team for assistance.

Delivery Delays

While we strive to deliver your orders on time, there may be occasional delays due to factors beyond our control, such as weather conditions, logistical challenges, or unforeseen circumstances. In these situations, we value your understanding and patience.

Incorrect Address & Delivery Issues

Please make sure that all of the shipping information you enter at checkout is correct and comprehensive. Bromista Clothing will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information. If you need to update your address, contact us immediately after placing your order.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us within 48 hours of delivery with relevant details and images (if applicable). Our team will investigate the issue and work towards a suitable resolution.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, feel free to contact our support team. We are always here to help and ensure you have a smooth shopping experience with Bromista Clothing.